FAQ

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Adler Family of Companies

Rapid Mold Solutions
Pinnacle Molds
R&D/Leverage US
R&D/Leverage Europe


Where does Adler sources materials?

We source our materials from highly reputable suppliers in the U.S., Europe, and Japan for both our IBM/ISBM and Injection tooling. At Adler, we utilize a sourcing strategy, using local and global vendors depending on customer needs. Our steel is sourced from suppliers in the U.S., Germany, Japan, or Switzerland, and we prioritize quality, timing, and price when selecting materials. If you have a preferred vendor, we can accommodate those requests. Additionally, all materials are fully traceable, and we provide material certifications and heat treatment records upon request. Our established relationships with suppliers also give us access to metallurgists for any technical consultations.


What is the warranty on Adler toolsets?

Within the Adler companies, we offer a one-year warranty on all designed and manufactured toolsets. For class 101 molds, the warranty typically covers 1 million cycles, and for Class 101+ molds, we can extend the warranty based on the customer’s preventative maintenance program. Warranties vary by the complexity and class of the mold:

  • Class 101: Highest quality, warrantied for 1 million to 2 million cycles, depending on maintenance.

  • Class 102: Good quality molds, warrantied for 100,000 to 500,000 cycles.

  • Class 103: Suitable for low-production runs, warrantied for up to 100,000 cycles.

In some cases, we offer up to 3 million cycles when an IoT or ERP/MRP system is used for mold maintenance.


Is a spares package included?

Yes, we offer a standard spares package related to cavitation, but the specifics may vary depending on your needs. We collaborate with each customer to design a custom spares package, and the cost is included in the proposal. It’s generally most cost-effective to purchase spares during the production build due to economies of scale.


Does Adler offer startup support at the customer’s facility?

Yes, we provide startup support at customer facilities. For most of our locations, this service is available as a separate cost and will be outlined in the proposal. Our team typically includes Tool Makers, Project Managers, Tool Engineers, and/or Process Technicians depending on your specific needs and requirements.


What steel metrology practices does Adler follow?

At Adler, all customer-critical dimensions are inspected 100% in our QA lab, with tighter tolerances (+/-.0006) receiving additional scrutiny. We provide full traceability of dimensional results through our ERP system, and each mold is delivered with matching steel reports and as-built designs.

We document all critical dimensions with a tolerance of +/- .0006” or tighter, and CTQ (Critical to Quality) dimensions are recorded and supplied electronically via a mold book. We also follow best practices for documenting CTQ, CTF (Critical to Function), and SPC (Statistical Process Control). Our quality inspections can include APQP, FAI, root cause analysis, control plans, and PPAP.

Our facilities ensure full traceability and accountability with a culture that promotes “Everyone is responsible for Quality,” meaning every tool maker and machinist is involved in monitoring quality throughout the production process.


What mold qualification levels does Adler offer?

Within most of the Adler locations, we offer three levels of mold qualification:

  • T0: A basic mechanical, electrical, and hot runner test, followed by sample production using customer-supplied polymer.

  • T1: Builds on T0 with Scientific Molding process development, customer involvement, and deliverables.

  • T2: A turnkey solution with full integration of customer presses and automation on-site.

We follow the customer’s mold qualification plan. If no specific plan is provided, we use a standard qualification process that includes setting the mold in the press, dry cycling, and using Scientific Injection Molding (SIM) to establish the centerline process. After extensive checks and reviews by our Process Technician, Tool Maker, and Project Manager, final centerline shots are collected for customer review.


What is Adler’s largest mold build capacity?

We can build molds up to 10,000 pounds for single-face molds and 15,000 pounds for stack molds. We handle rounds up to 16 inches in diameter and plates up to 60” x 40”. Crane access is available for larger components.

We typically build molds for presses up to 500 tons, but we can build larger molds weighing up to 15,000 pounds, though they may need to be sampled at a customer facility if the press exceeds our in-house capacity.


Does Adler provide onsite customer support?

Yes, we provide onsite support when required. We dispatch the appropriate technical talent based on the situation. Typically, both the technical sales representative and the primary engineer will be on call to assist.

We send a team that may include a Tool Maker, Project Manager, Tool Engineer, and/or Process Technician, depending on the customer’s specific needs.


Does Adler assist with product design and development?

Yes, at Adler, we offer full-service product design and development. We handle everything from complete product design to reverse engineering using CMMs, MRI, and laser scanning. About 20% of our work involves reverse engineering lost data, prints, or 3D CAD files.

We assist customers on a case-by-case basis, providing engineering, product simulation, and project support to help achieve the best possible solution for each customer.

We know molds.TM

We Know Molds
Adler Industrial Solutions

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